Last updated: January 2026

This Privacy Policy outlines how Maddison Michaels (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you visit maddisonmichaels.com, engage with our content, or use our services.

We are committed to protecting your privacy and handling your personal information in an open and transparent way, in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. Personal Information We Collect
We may collect personal information including (but not limited to):

• Your name
• Email address
• Billing and payment details
• Location (country/state)
• Information you voluntarily provide via:
• Contact forms
• Newsletter sign-ups
• Coaching enquiries or applications
• Quizzes, downloads, or opt-ins
• Podcast reviews or feedback
• Any other information you choose to share when communicating with us

We only collect personal information that is reasonably necessary for our business activities.

2. How We Collect Your Information
We collect personal information when you:

• Visit our website
• Subscribe to our email list
• Download a free resource
• Complete a quiz
• Apply for or participate in coaching
• Contact us via email or contact forms
• Purchase a product or service

We may also collect limited technical data automatically, such as IP address, browser type, and pages visited, via cookies and analytics tools.

3. How We Use Your Information
We may use your personal information to:

• Provide and deliver our services and products
• Communicate with you (emails, updates, resources)
• Send newsletters, podcast updates, and marketing content (you may unsubscribe at any time)
• Respond to enquiries or support requests
• Process payments and manage bookings
• Improve our website, content, and offerings
• Meet legal and accounting obligations

We do not sell, rent, or trade your personal information.

4. Email Marketing & Communications
If you subscribe to our email list, your information may be stored and processed through secure third-party email platforms (such as email marketing software).
You can unsubscribe at any time using the link provided in our emails. Once unsubscribed, you will no longer receive marketing communications.

5. Coaching & Sensitive Information
Coaching conversations may involve personal reflections, emotions, or experiences.
Any information shared during coaching sessions is treated as confidential and is never shared with third parties, except where required by law.
Coaching is not a substitute for medical, psychological, or legal advice.

6. Cookies & Analytics
Our website may use cookies and analytics tools to:

• Understand how visitors use the site
• Improve website performance and user experience

Cookies do not give us access to your computer or personal information beyond what you choose to share.
You can disable cookies through your browser settings if you prefer.

7. Third-Party Services
We may use trusted third-party service providers to operate our business, such as:

• Website hosting
• Email marketing platforms
• Payment processors
• Scheduling or booking tools
• Analytics services

These providers only access information necessary to perform their services and are required to handle your information securely.

8. Storage & Security of Your Information
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure.
Information is stored securely using reputable platforms and systems. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Accessing or Updating Your Information
You may request access to, correction of, or deletion of your personal information at any time by contacting us at:
Email: Contact Form
We will respond within a reasonable timeframe.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The most current version will always be available on this page, with the updated date shown at the top.

11. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or how your personal information is handled, please contact:
Maddison Michaels
Website: https://maddisonmichaels.com
Email: Contact Form